Store Info

Delivery Method and Timing Info:
All orders are shipped via USPS. Shipping will be determined at check out.

Please allow 2 business days for order processing and verification, and an additional 1 business day for delivery within the US and 3-5 worldwide.We are not responsible for any lost, stolen, or damaged shipments.

All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

Please check back with us periodically for any updates regarding our shipping policies.

Returns

You have 30 earth days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Return items to:
ATTN: PASS~PORT
Hyperion Distribution
1616 South Central Avenue
Glendale 91205 CA 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you are looking to exchange for a different size or item of the same value email info@passportal.com to check that we have the requested exchanged item.

Sale Items

We can only exchange sale items of the same value. If the exchanged product is higher the difference will need to be paid.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

info@passportal.com